Digitalization with SoftBCom AI

Save expenses on outsourced contact centers

Improve customer satisfaction

For medium and small companies

Free of charge until your KPIs are met!

Save expenses on outsourced contact centers

automatics

2/3 requests can be serviced automatically or internally
economy

Monthly savings up to 50%
property

More info: case Property management

For companies of all sizes

  • No upfront payments, project cost is divided into monthly installments
  • 2 months from contract signing to launch
  • Per transaction payment
  • Seamless transition and launch
companies

Improve customer satisfaction

  • Introduction of SLAs
  • No requests lost
  • No need to repeat information
  • 24/7 service
customer-1

SoftBCom’s solution ecosystem

1-2

Advanced pre-integrated tools
2-2

SoftBCom PBX for request routing
3-2

SoftBCom Service Desk for tickets handling
4-1

AI module for request categorization
5-1

AI bots for dealing with trivial questions
6-1

Smart routing of requests to internal experts

Cut expenses with enterprise-grade tools and technologies that any SMB can afford, no threshold investment needed!