TicketingReal-time processing of requests that require interaction of different specialists
Process automationProcessing of digital and voice requests, creation of event notifications, forwarding and categorization, merging new messages with the original ticket
Uniform request protocolEverything under control, you can set and schedule SLAs
Online analysisReports and graphical dashboard to monitor and manage your team and processes
Interface CustomizationYou can shape your screen to your needs
List of tickets
Team Tickets without editors
Ticket details
Report
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