Webinar · July 7, 6:00 PM CEST | July 8, 10:00 AM CEST

SoftBCom Voice Agents for Customer Operations:

Use Cases, ROI and Modularity

Please complete the form to register

In the second webinar of our SoftBCom Voice Agents series, we move from general concepts to practical implementation.

We will show how Voice Agents are built, configured and used in real customer operations — including the system interface, agent architecture, orchestration, structured process results and modularity.

The session includes a product walkthrough, a live call demo and concrete use cases from retail and healthcare.

What you will see

Real-live use cases for appointment scheduling in medical industry, as well as order changes and delivery coordination retail, as realized by SoftBCom Voice Agents

A product walkthrough, a live call demo and a look under the hood at the architecture, including orchestration, agents and sub-agents; modularity, structured results, human handoff and integration levels.

We will also touch data protection considerations.

What you will get

An understanding of what different voice agents can really do, and how to get your business ahead of competition with their help.
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An understanding of what different voice agents can really do, and how to get your business ahead of competition with their help.

Included with Your Webinar Registration

Receive a complimentary AI Voice Agent setup, including:

  • Up to 2 hours of setup and integration support
  • 2 000 tokens for testing and initial use

Offer valid for 30 days after the webinar.

Webinar details

  • Session 1 (English): 07.07.2026 — 18:00 CEST / 12:00 EDT / 13:00 BRT / 13:00 ART / 11:00 CDT

  • Session 2 (English): 08.07.2026 — 10:00 CEST / 08:00 GMT / 12:00 GST / 16:00 SGT / 18:00 AEST

  • Duration: 45 mins

  • Language: English

Speakers

Vladimir V. Dudchenko Jr.

Managing Director, SoftBCom

Sergej Botschkarev

Head of Sales and Presale, SoftBCom

Please complete the form to register