SoftBCom Call Center mit Webphone:
- Vollwertige Agent-Arbeitsplätze ohne Konfiguration und Download
- Ideal für Home Office und Büro
Vollwertige Funktionalität des industriellen Call-Centers:
- Inbound / Outbound / Blended
- Omnichannel
- Stimme und Digital (inkl. WhatsApp)
- Call Recording
- PBX + ACD
- Statistic, Monitoring und Reporting
- Einheitliche Kontakthistorie aller Kommunikationskanäle
- Agent Scripting
- Quality Management
![[5368569.hs-sites.com][460]Logo_11880_Solutions_AG](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B460%5DLogo_11880_Solutions_AG.png?width=203&height=100&name=%5B5368569.hs-sites.com%5D%5B460%5DLogo_11880_Solutions_AG.png)
![[5368569.hs-sites.com][93]1527355230](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B93%5D1527355230.png?width=327&height=100&name=%5B5368569.hs-sites.com%5D%5B93%5D1527355230.png)
![[5368569.hs-sites.com][682]otp](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B682%5Dotp.png?width=101&height=100&name=%5B5368569.hs-sites.com%5D%5B682%5Dotp.png)
![[5368569.hs-sites.com][219]efes](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B219%5Defes.png?width=123&height=100&name=%5B5368569.hs-sites.com%5D%5B219%5Defes.png)
![[5368569.hs-sites.com][546]xVersOffice.png.pagespeed.ic.iJd_AcvTaB](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B546%5DxVersOffice.png.pagespeed.ic.iJd_AcvTaB.png?width=316&height=100&name=%5B5368569.hs-sites.com%5D%5B546%5DxVersOffice.png.pagespeed.ic.iJd_AcvTaB.png)
![[5368569.hs-sites.com][182]allianz](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B182%5Dallianz.png?width=388&height=100&name=%5B5368569.hs-sites.com%5D%5B182%5Dallianz.png)
![[5368569.hs-sites.com][897]fleetcor](https://www.softbcom.de/hs-fs/hubfs/%5B5368569.hs-sites.com%5D%5B897%5Dfleetcor.png?width=940&height=100&name=%5B5368569.hs-sites.com%5D%5B897%5Dfleetcor.png)